BASIC SKILLS TEST
Test evaluates customer service and Microsoft Excel skills.
- 1 hr1 hour
- Amazon Hub Delray
Examinees are asked customer service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as customer service techniques. The Microsoft Excel portion of the test asks questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, and tools and automation.
401 West Atlantic Avenue, Delray Beach, FL, USA