BASIC SKILLS TEST

Test evaluates customer service and Microsoft Excel skills.

  • 1 hour
  • Amazon Hub Delray

Service Description

Examinees are asked customer service questions on topics such as how best to deal with dissatisfied customers, proper telephone skills as well as customer service techniques. The Microsoft Excel portion of the test asks questions on the most commonly used Microsoft Excel features such as file management, editing, formatting, analysis, and tools and automation.


Contact Details

  • 401 West Atlantic Avenue, Delray Beach, FL, USA

    561-450-8700

    gina@amazonhubdelray.com